SERVICE UPDATES

Current Service Update

Monitoring – We’ve been monitoring the stability of our services and now consider this issue resolved. We will continue to monitor the problem and provide an update if the status changes.
We expect to see inbound mail delivery delays as third party mail providers will have queued up mail for delivery to our system. Delayed mail will be delivered throughout the day as per the third party mail providers delayed sending policy.
Sep 29, 13:10 UTC
Update – We are happy to report that this time some of services are responding reliably:
Services that are still affected:
DNS Syncing
Throughout the service interruption third party mail providers will have queued up mail for delivery to our system. Delayed mail will be delivered throughout the day as per the third party mail providers delayed sending policy.
We are still monitoring the systems to ensure they remain fully functional and will continue to provide updates until we are confident this is fully resolved.
Sep 29, 12:27 UTC
Update – Our operations team has been all hands on deck this morning working to resolve the issue. We are now seeing significant improvement to the intermittent DNS issue impacting all OpenSRS services, however services are not fully restored yet.
The operations team is working as quickly as possible to fully restore service but no ETA has been publish.
We will continue to provide updates through this communication channel as we progress through the issue.
Thank you for your patience.
Sep 29, 10:55 UTC
Update – Our DNS providers operations team has been all hands on deck this morning working to resolve the issue. We are now seeing significant improvement to the intermittent DNS issue impacting all DNS services, however services are not fully restored yet.

The operations team is working as quickly as possible to fully restore service but no ETA has been publish.
We will continue to provide updates through this communication channel as we progress through the issue.
Thank you for your patience.
Sep 29, 10:55 UTC